24/7 Service Desk

24/7 Service Desk

24/7 UK-based Manned Service Desk

Remote Analysis

Remote Analysis

Call quickly routed to a trained engineer

Field Engineers

Field Engineers

Field engineers are ready to be despatched, with access to a full inventory of parts 

Field Engineers

Fast Parts Supply

Located across 20+ Forward Stocking Locations

We support all these leading manufacturers and more.

Cisco Server Support Maintenance Break Fix
Dell Server Support Maintenance Break Fix
Fujitsu Server Support Maintenance Break Fix
Hitachi Server Support Maintenance Break Fix
HPE Server Support Maintenance Break Fix
Huawei Server Support Maintenance Break Fix
IBM Server Support Maintenance Break Fix
Lenovo Server Support Maintenance Break Fix
Oracle Server Support Maintenance Break Fix
Supermicro Server Support Maintenance Break Fix
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Support and maintenance contracts
for servers, storage and networking

Server Maintenance

We offer a range of service maintenance support contracts, with FIX, RESPONSE  and PARTS ONLY options to match your needs for business continuity at very competitive prices.

You can choose the right level of support for your most critical hardware components and a lower level where outage windows have less business impact.

Our support and maintenance contracts can be up to 70% cheaper than 1st party/OEM contracts.

Our Service

We provide multi-vendor server support accross the UK & EMEA regions for companies of all sizes. Specialising in support and maintenance contracts for servers and storage we can deliver a fast and effective break-fix service according to the SLA you require for continuity of business services.

We have a 24-hour Service Desk and highly qualified field engineers that are available 24/7, with parts located in 20+ forward stocking locations.

24/7 Service Desk

24/7 UK-based Manned Service Desk

Call routed to skilled engineer

Highly qualified teams of fully qualified ​​support engineers

Industry Leading SLAs

Choice of different SLAs to meet requirements: e.g. 24x7x4 hrs, 8x5xNBD, including ​​parts only or parts and engineer

Support 24/7 Maintenance Contracts Industry Leading SLAs 24/7 Service Desk Highly Qualified Engineers

20+ UK Forward Stocking Locations

Our ​engineers are ready to be despatched, with access to a full inventory of parts located across 20+ Forward Stocking Locations - strategically positioned across the UK and Ireland.

4 Hour fix Time

Our ​​engineers are able to achieve a 4 hour fix time and can often bring the parts with them from our warehouses.

Great Value

Save £££ by consolidating your hardware support for ​​networks

Forward Stocking Locations Four Hour Fix Time Great Value Maintenance Contracts

We are committed to​ supporting your business

We place huge value on strong relationships and have seen the benefit they bring to our business. Customer feedback is vital in helping us with continuous improvement

  We had a replacement disk installed in our device within 4 hours.
Thank you so much Support24/7.  

Tina Halewood
IT Manager

 We made significant savings by consolidating and co-terming our support contracts.  

Sharon Vale
Contracts Manager

 We've been impressed by the service we get from Support24/7. Always delivered when needed. Would recommend to anyone.  

Bill Roberts
Head of Operations

 We use Support24/7 for all our infrastructure maintenance - great service and pricing. 

Charles Smith
Data Centre Lead